I live in Columbus Ohio, with my wonderful wife, Kelley, and my two children, Gus and Tilly. I’ve been designing my entire life – ever since I was a little kid (painting in my grandfather’s studio). I can’t imagine doing anything else.
Not limited by industry or geography
Whether it’s a New England-based robot manufacturer, an outdoor education school in California, or an Australian software company, I serve clients from a variety of sectors, coast-to-coast and beyond. Even though my clients are so vastly different, they all have one thing in common: a deep passion for their own business and the customers they serve.
A proven approach
No matter the service, every project follows a tried and true process – a framework to help reveal the nuances of every customer’s distinct challenge. Many customers seek my services because of the well-calibrated approach:
- 1: Discovery
- 2: Definition
- 3: Design
- 4: Delivery
It’s all about the right fit
I offer tremendous value to the right kind of company. When I meet with a prospective client for the first time, I try to gauge the chemistry and figure out if I’m a good fit for their needs. If I think I can add value, I’ll plead my case, but if I think it’s not a good fit, I’ll make a recommendation for an alternate approach.
Honest pay for honest work
This means not trying to bill whatever you can get away with. But it also means avoiding discounts or special offers. At the beginning of any project, we define scope of work, establish a timeline and set a reasonable budget. If during the project one of those three things change, we adjust the other two accordingly.
Mastery instead of competition
It is much more satisfying to collaborate with peers instead of competing against them. Excellence can be better achieved by self-reflection and improving the skill set by constantly wrestling with new ideas – not by diminishing others in the field.